Thank you for choosing our marketplace, where we curate products from brands that follow a sustainable small batch model. We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please read the following shipping policy to understand our practices and procedures.

Orders are typically processed within 1-3 business days, excluding weekends and holidays.

This applies to all of our brands except Capucinne Blue, as the jewelry is made after the order is placed. 

For products that are made-to-order or customized, additional processing time may be required. Please refer to the individual product pages for specific details.

We offer various shipping methods to ensure prompt and secure delivery of your orders.

The available shipping methods may include standard shipping, expedited shipping, and international shipping.

The shipping options and associated costs will be displayed at checkout based on the destination and the weight of the package.

The shipping time varies depending on the destination and the shipping method selected during checkout.

Estimated delivery times will be provided at checkout for each available shipping option.

Please note that unforeseen circumstances such as weather conditions or carrier delays may impact the delivery schedule. We appreciate your understanding in such cases.

Shipping costs are calculated at checkout based on the destination and the weight of the package.

We strive to provide competitive shipping rates while ensuring the safe and timely delivery of your orders.

Any applicable taxes, customs duties, or additional fees imposed by the destination country are the responsibility of the customer.

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

You can use this tracking number to monitor the progress of your shipment through the carrier's website or tracking portal.

We offer international shipping to select countries. The availability and shipping options will be displayed at checkout.

We generally ship to USA, EU, UK, Canada, Mexico, Singapore, Brazil & Australia. However, Kazi Goods only ships to USA. 

Please note that international shipments may be subject to customs inspections, and any delays or additional fees incurred are beyond our control.

Customers are responsible for ensuring that the products comply with the import regulations and for any customs duties, taxes, or fees imposed by their respective countries.

It is the customer's responsibility to provide accurate and complete shipping information, including the recipient's name, address, and contact details.

We are not liable for any delays, misdeliveries, or additional costs arising from incorrect or incomplete address information provided by the customer.

Please note that this shipping policy applies to our marketplace and may vary slightly for specific brands or products. It is important to review the individual product pages and any additional brand-specific shipping information provided during the checkout process.

We appreciate your support and understanding of our shipping policies. If you have any further questions or require clarification, please do not hesitate to reach out to us. Happy shopping!